Shipping Policy

ORDER PROCESSING

Orders are usually shipped within 2 to 4 days. We currently have warehousing and shipping facilities in Australia, Canada, the United States, Hong Kong, and Guangdong, China. We do our best to ship from the warehouse closest to you or according to stock availability. Tracking numbers are usually available 1-4 business days after you place your order. In most cases, tracking numbers are activated instantly. However, in some cases, tracking may take an additional 2-3 business days to indicate the correct location of your package. You can contact our customer service at contact@petsome.co for accurate update of your order. DELIVERY TIME

USA :  10-17 working days

UK; Europe & : 12-21 working days

Rest of the World: 15-24 working days

Please note that delivery times may be delayed due to unforeseen circumstances such as delays in customs processing which are unfortunately beyond our control.